Help expand your company

Help expand your profits

(Call answer) (Paging) (Faxing) (Message relay) (Telemarketing) (Order taking)

  Let our live Answer Division handle your phone calls for you anytime day or night, Our staff works 24 hours a day, 7 days per week. Not only do our phone lines get answered but they also do so by a live person.

Not a recording or computer generated prompts

All messages received can be paged out at once, faxed at a time you feel would be suitable, or your calls can be forwarded to any number you choose.

Your customer will always receive courteous and pleasant service from our Telephone Operators

Live answering service doesn’t start and end with answering your phone lines though. Check out below the wonderful services our Live Answer Division can provide

CALL ANSWER

Optic Line Technology would be happy to answer your phone calls for you, as many times a day, any day you may want us to.

·        Never again lose customer who’d rather speak to live person rather than a recording or answering machine.

·        Phone-in orders can be received 24 hours a day, 7 days a week. What a great convenience to your clients and customers!

·        Too busy to answer the phone? Going to step out of the office during business hours? Not a problem – Optic Line Technology staff are always in the office, which means your office always has someone in to receive phone calls  

With Optic Line Technology-Live Answering Service Division, your office always remains open to answer phone calls and keep in touch!!!! 

PAGING

With a Tone and Voice Pager or a modern Alpha Numerical Page, Optic Line Technology staff can reach you quickly and easily. Messages can be paged out to you at once, or held until a pre-determined time of your choosing Group paging enables the same message to reach several people simultaneously each member of your team can be notified of a message in seconds.

FAXING

For those who just don’t want to hear about it right now, messages can be held in confidence at the Optic Line Technology center and either phone in or faxed in at a time convenient to you.

MESSAGE RELAY

For those who do want to hear about it right away, callers can easily be placed momentarily on "hold" while our Dispatcher reaches you, and then have your phone call forwarded to wherever you might be.

Callers wouldn’t even know their call was answered outside your office!

OTHER MESSAGE SERVICES

·         Concerned about a loved one who might be ill or elderly? Concerned about someone who might need a gentle reminder such as to take a pill at a specific time? Our professional and courteous Call Center staff will call upon a friend or loved one and make sure they’re doing well. Depending on how you’d like to customize your service, we could call several times if there wasn’t an answer the first try. If there still wasn’t an answer after a few tries we could call a neighbor, family member, or Emergency Services.

·         Tired of noisy alarm clocks or sleeping through the radio? How about a telephone wake-up call? Our Dispatchers would be happy to phone you at a specific time and offer a pleasant "Good Morning" to get your day started. A small fee for wake-up service would also alleviate the worry of your alarm clock not going off due to a power outage. Want that extra ten minutes? Depending on the package you choose we’d even call back to make sure you’re up - just like the ‘snooze’ feature on your clock radio.

TELEMARKETING

A great way to reach your customers and keep in touch is the personal service of a phone call. Optic Line Technology can do that for you. Operators would be happy to call your customers/clients and follow-up on Sales, Service, or promote a new item or idea for your company. 
Personal Service - your Customers will appreciate it!  
 

ORDER TAKING

Those companies that have customers calling in orders can count on Optic Line Technology - Live Answer Division to help out. With Canada having 5 Time Zones, a business day ends on the East Coast while people on the West Coast are having Lunch. Optic Line Telecom, ideally situated in the Center of Canada in Toronto, Ontario, is open 24 hours a day, everyday. What a convenient method to have your customers call in an order and have your business receiving calls, day & night... weekends too!

There are many possible avenues you can take to stay in touch with your clients, expand your business, and increase your profits without increasing your staffing... and Optic Line Technology - Live Answer Division can help. Give us a call today - the professional and courteous staff at our Live Answer Division is ready to help you and your business. Operators are standing-by to take your call.

Service A: Flat Rate
$110.00 -; Unlimited calls, messages, Patches

 Service B: Base Rate Plus