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Let our live Answer
Division handle your phone calls for you anytime day or night, Our staff
works 24 hours a day, 7 days per week. Not only do our phone lines get
answered but they also do so by a live person
Not a recording or
computer generated prompts
All messages received can be paged out at once, faxed at a time you feel
would be suitable, or your calls can be forwarded to any number you
choose.
Your customer will always receive courteous and pleasant service from
our Telephone Operators.
Live answering service doesn’t start and end with answering your phone
lines though. Check out below the wonderful services our Live Answer
Division can provide.
CALL ANSWER
OpticLine Technology would be
happy to answer your phone calls for you, as many times a day, any day
you may want us to.
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Never again lose
customer who’d rather speak to live person rather than a recording
or answering machine.
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Phone-in orders can be
received 24 hours a day, 7 days a week. What a great convenience to
your clients and customers!
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Too busy to answer the
phone? Going to step out of the office during business hours? Not a
problem
Optic Line Technology staff are always in the office, which means
your office always has someone in to receive phone calls.
With Optic Line
Technology-Live Answering Service Division, your office always remains
open to answer phone calls and keep in touch!!!!
PAGING
With a Tone and Voice Pager or a
modern Alpha Numerical Page, Optic Line Technology staff can reach you
quickly and easily. Messages can be paged out to you at once, or held
until a pre-determined time of your choosing Group paging enables the
same message to reach several people simultaneously each member of your
team can be notified of a message in seconds.
FAXING
For those who just don’t want to hear about it right now, messages can
be held in confidence at the Optic Line Technology center and either
phone in or faxed in at a time convenient to you.
MESSAGE
RELAY
For those who do want to hear
about it right away, callers can easily be placed momentarily on "hold"
while our Dispatcher reaches you, and then have your phone call
forwarded to wherever you might be.
Callers wouldn’t even know their call was answered outside your office!
TELEMARKETING
A great way to reach your
customers and keep in touch is the personal service of a phone call.
Optic Line Technology can do that for you. Operators would be happy to
call your customers/clients and follow-up on Sales, Service, or promote
a new item or idea for your company.
Personal Service - your Customers will appreciate it!
ORDER
TAKING
Those companies that have
customers calling in orders can count on Optic Line Technology - Live
Answer Division to help out. With Canada having 5 Time Zones, a business
day ends on the East Coast while people on the West Coast are having
Lunch. Optic Line Telecom, ideally situated in the Center of Canada in
Toronto, Ontario, is open 24 hours a day, everyday. What a convenient
method to have your customers call in an order and have your business
receiving calls, day & night... weekends too!
OTHER MESSAGE SERVICES
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Concerned about a loved
one who might be ill or elderly? Concerned about someone who might
need a gentle reminder such as to take a pill at a specific time?
Our professional and courteous Call Center staff will call upon a
friend or loved one and make sure they’re doing well. Depending on
how you’d like to customize your service, we could call several
times if there wasn’t an answer the first try. If there still wasn’t
an answer after a few tries we could call a neighbour, family
member, or Emergency Services.
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Tired of noisy alarm
clocks or sleeping through the radio? How about a telephone wake-up
call? Our Dispatchers would be happy to phone you at a specific time
and offer a pleasant "Good Morning" to get your day started. A small
fee for wake-up service would also alleviate the worry of your alarm
clock not going off due to a power outage. Want that extra ten
minutes? Depending on the package you choose we’d even call back to
make sure you’re up - just like the ‘snooze’ feature on your clock
radio.
There are many possible
avenues you can take to stay in touch with your clients, expand your
business, and increase your profits without increasing your staffing...
and Optic Line Technology - Live Answer Division can help. Give us a
call today - the professional and courteous staff at our Live Answer
Division is ready to help you and your business. Operators are
standing-by to take your call.
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