Troubleshooting Steps






Phone:1-866-377-8377 Email: info@opticline.net

How to fix an invalid page fault:

Issue:

How to fix an invalid page fault.

Additional Information:

A invalid page fault is caused when the operating system or software program attempts to store or call a segment or block of the computers memory that does not exist. Because of the invalid call the program will generate a invalid page fault error message and terminate the program or process to prevent additional issues.

Cause:

There are several possibilities that can cause an Invalid Page fault, the following are few of those possibilities.

Incompatibility or issue with the software program's.
Issues with the computer memory.

Solution:

Remove all TSRs:

Disable or unload any TSRs or programs currently running before running the program causing the GPF.

Delete all program temporary files:

Delete all temporary files that may still be residing on the hard disk drive from currently or previously running programs.

Run Scandisk / Defrag:

Attempt to run scandisk / defrag on the hard disk drive as it could be possible your hard disk drive may have an issue causing the swap file or data files to become corrupt or invalid

Update software or check for software patches:

If you are experiencing invalid page faults in only one program, verify that the software program is compatible with the operating system you are running the program within also verify with the Opticline Technology of the software program that there are no available patches or updates for the program that may help or resolve your issue.

Recently installed software / hardware:

If you have recently installed new software or hardware attempt to uninstall or reinstall that software / hardware to verify it is not causing your issue.

Bad Memory, invalid bits or physically bad memory:

It is possible that bad memory can cause Illegal Operations. If you have recently added memory to the computer it is recommended that it first be removed to verify that you are not experiencing conflictions with the recently installed memory.

If no memory has been recently added to the computer it is recommended you follow all other steps found on this page before replacing the memory within the computer.